Acuity Scheduling
Certified Expert Program

The ACE up your sleeve for all things set up, business strategy & tech support

Our Acuity Scheduling Certified Expert (ACE) Program Is Pretty Dang Special


Acuity was built on one big idea: we all deserve businesses that run better by default. While the Acuity Scheduling platform is easy (peasy) to use, our ACE partners are standing at the ready to help you in a pinch and show you the shortcuts for getting the most out of Acuity.

ACE

Let's Rock the Road Less Travelled


The Acuity Scheduling Certified Expert (ACE) Program is all about bridging the gap between your day-to-day business and your big, fancy daydreams. Sometimes, this looks like a little extra set up help. Other times, you might have an amazing vision for new features or integrations that don’t currently exist. Wherever you want to go, our ACE partners can help you get there.

    Working With An ACE + Winning Forever

  • Understand and express your needs clearly to ensure you and your ACE partner are on the same page.
  • Be friendly and work to build a relationship with your ACE partner. They’re good people who love Acuity as much as we do.
  • Respect your ACE partner’s time and advice. They are certified in Acuity, which means they know what they’re talking about.
  • Give feedback if something just isn’t right. ACE partners are pros and value feedback to make sure their work is on point.
  • Our ACE partners charge for their work. So, it’s best to talk openly about budgets so that money matters don’t become an issue.

    Becoming An ACE + Saving the Day

  • You must know, love, and use Acuity yourself in your business.
  • You must have a demonstrable expertise in the particular ACE service classification tier for which you desire to become a partner.
  • You possess amazing communication and organizational skills that ensure expectations are set and managed with your customers.
  • You are devoted to providing the best customer experience possible for the Acuity customers that you work with.
  • Be willing to complete a monthly check-in form regularly as well as attend a minimum of one Acuity learning event per year.

Our Experts Have Star Power


While all of our expert partners are awesome, some have more experience than others. We rank our amazing ACE partners using our three star power system.

One-Star ACE Partners

One-Star ACE Partners

Certified on Acuity and have worked with a few amazing Acuity customers to date.

  • Attend an annual Acuity learning event.
  • Work with a minimum of three Acuity customers.
  • Are not yet classified into one of our service tiers.
Two-Star ACE Partners

Two-Star ACE Partners

Surpassed one-star status by accruing more experience and receiving a classification.

  • Attend two Acuity learning events per year.
  • Work with a minimum of six Acuity customers.
  • Are classified into one of our service tiers.
Three-Star ACE Partners

Three-Star ACE Partners

Gained our top-star status by demonstrating exemplary performance for at least two years.

  • Attend three Acuity learning events per year.
  • Work with a minimum of 10 Acuity customers.
  • Have passed our advanced certification process.

An Expert Exists For Every Need


From rockstar set-up experts to uber-smart developers, our ACE partners can help you answer any question, solve any problem, and show you the way forward.

Setup Ninja

Set-Up Ninjas

Set-Up Ninjas are your go-to resources for getting you up and running on your very own Acuity Scheduling account.

Find a Ninja
Business Strategists

Business Strategists

Business Strategists are the brainiacs you go to when you have questions about how best to use Acuity within your business.

Find a Strategist
Technology Wizard

Technology Wizards

Technology Wizards are the talent you hire when you want some new technical thing-a-ma-jig built that plays friendly with Acuity.

Find a Wizard

Calling All Experts, Go-Getters, and Fellow Human-Helpers!


You're a service professional who loves Acuity almost as much as Rocky Road ice cream, and can't wait to work with more awesome clients. (You're also organized, friendly, and skilled.)

Sound like you?
Apply to become an ACE partner, and see what we mean when we say win-win.

Apply Now

One of These Friendly Experts Is Here to Save Your Day

Filter by:

  • All Experts
  • Set-Up Ninjas
  • Business Strategists
  • Technology Wizards
Image of Tech-Savvy Tigers

Tech-Savvy Tigers

Technology Wizard & Set-up Ninja

Image of Connie

Connie

Business Strategist & Set-up Ninja

Image of Dani

Dani

Business Strategist & Set-up Ninja & Technology Wizard

Image of Janice Hurlburt

Janice Hurlburt

Technology Wizard & Business Strategist & Set-up Ninja

Image of Kerstin Martin

Kerstin Martin

Business Strategist & Set-up Ninja

Image of Brian Basilico

Brian Basilico

Business Strategist

Image of Debbie Levitt

Debbie Levitt

Business Strategist & Set-up Ninja

Image of Alaia Williams

Alaia Williams

Business Strategist & Set-up Ninja

Image of Stephen Kaupp

Stephen Kaupp

Business Strategist & Set-up Ninja

Image of Brent

Brent

Business Strategist & Set-up Ninja

Image of Andrew

Andrew

Business Strategist & Set-up Ninja

Frequently Asked Questions


Does Acuity Scheduling charge a fee to work with an ACE partner? No, not even a penny! While our ACE partners do charge for their work, we do not take a cut.

How do I get in touch with an ACE partner? Simply click on their headshot or logo above, which will take you to that partner’s web page with contact information.

Who are these ACE partners? They are third-party service providers who help customers like you get the most out of Acuity.

How are ACE partners chosen? Each ACE partner has been certified by our team through our application and review process. Only the best become ACEs.

What happens if I have a problem working with my ACE partner? We encourage you to give constructive feedback to your ACE. Our ACEs are committed to providing you with a great working experience.

How do I become an ACE myself? We’re thrilled that you’re interested! Find a link to our application above on this page. That’s the start.