Improve client loyalty with offers they can’t resist

Encourage repeat bookings with Acuity Scheduling’s built-in client loyalty tools. From gift certificates to packages, subscriptions, and coupons, you can boost retention and grow your business.

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Scheduling software designed to keep clients coming back

  • Increase client lifetime value

    Encourage clients to book more often and commit to long-term services.

  • Predictable revenue

    Generate consistent income through packages and subscriptions.

  • Expand your reach

    Gift certificates make it easy for clients to share your services with others.

Client loyalty tools you’ll love—and your clients won’t forget

Appointment packages

Offer discounted bundles of appointments and services to reward client commitment.

Subscriptions & memberships

Set up recurring payments for ongoing services or access.

Gift certificates

Sell digital gift certificates directly from your booking page for easy online redemption. Clients can purchase them anytime, making it simple to give (and receive) your services.

Coupon codes

Run seasonal promotions or reward client loyalty with special discounts.

Easy management

Set up irresistible offers and monitor their impact on client loyalty, all from one dashboard.

Client loyalty and scheduling solutions for your business

Resources to strengthen your client loyalty strategies

Why business owners are loyal to Acuity Scheduling

  • "Acuity has increased my client retention and helped grow my revenue."

    Adrea McNeish, Owner, Esthetician, and CEO of A.M. Guest House

    Read their story

  • "Acuity made tracking packages much easier."

    Michael Choi, Co-owner of Big Apple Ballroom

    Read their story

  • "There's a ton of customization when it comes to the subscription pages."

    Bryan Council, Owner of CouncilTech Solutions

    Read their story

  • "Selling services in packages makes payment easy for clients."

    Brianna Evans, Owner of Vital Massage

    Read their story

FAQs about client loyalty

  • Acuity Scheduling helps professionals create a streamlined, professional booking process so you get more time to run your business. With advanced features that take the hassle out of online scheduling, payments, calendar management, client communication, and reporting, you can reduce no-shows and drive growth 24/7.

  • Acuity supports businesses of all types and sizes. Whether you’re a solo entrepreneur or leading a growing team, Acuity’s scheduling app can help you streamline your workflows and increase bookings. Our creative services clients range from event planning and recording studios to marketing agencies and interior design firms. The consulting services category encompasses consulting for non-profits, IT, business coaching, education, recruitment, human resources, executive search firms, and software services. Additionally, Acuity Scheduling serves clients in other sectors such as government, real estate, wedding planning, travel consulting, and property management. Read more about Acuity customers’ success stories here.

  • Yes, they can! Acuity makes it easy for clients to buy and redeem these offerings seamlessly. Clients can click “View Products & Packages” right from your scheduling page and checkout with ease.

  • Acuity automatically tracks how many sessions a client has used from their package, so you always know their remaining balance without any manual work.

  • Absolutely. You have full control over the terms and conditions, including setting expiration dates to encourage timely booking.

  • You can accept payments through any of Acuity's integrated payment processors—like Stripe, Square, or PayPal—just like regular appointments.

  • Yes, you can create various membership tiers or package types to suit different client needs and service offerings. The flexibility is all yours.

  • Whether you’re a team of one or a team of one hundred, Acuity has the right plan to support your business with online booking. Check out our different plans and features to understand what suits your needs best.